Privacy Policy
Your privacy is our priority. Learn how Sama Tech Institute Kenya collects, uses, and protects your personal data in compliance with the Kenya Data Protection Act, 2019.
1. Introduction
Welcome to Sama Tech Institute Kenya (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (samatech.co.ke) or enroll in our IT certification courses. This policy is fully compliant with the Kenya Data Protection Act, 2019 and the guidelines set by the Office of the Data Protection Commissioner (ODPC).
2. Information We Collect
We collect information that you voluntarily provide to us when you:
- Personal Data: Name, email address, phone number (for WhatsApp/SMS updates), and physical address.
- Enrollment Data: Course preferences, educational background, and certification exam details.
- Payment Data: M-Pesa transaction codes or bank transfer details. Note: We do not store your credit card or M-Pesa PIN details on our servers. All payments are processed securely through official Safaricom M-Pesa Paybill or bank channels.
- Technical Data: IP address, browser type, and device information collected automatically via cookies to improve website performance.
3. How We Use Your Information
We use the collected data strictly for the following purposes:
- To process your course enrollment and issue official certificates.
- To register you for official vendor exams (Cisco, CompTIA, EC-Council) on your behalf.
- To send you important course updates, lab access credentials, and schedule changes via WhatsApp or Email.
- To improve our website, course offerings, and student support services.
4. Data Sharing & Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share your data only in the following circumstances:
- Exam Vendors: To register you for official exams (e.g., Pearson VUE for Cisco/CompTIA), we must share your legal name and email as required by the vendor.
- Legal Compliance: If required by Kenyan law or a valid legal request from the ODPC or law enforcement.
- Service Providers: Trusted partners who assist in website hosting or email delivery, bound by strict confidentiality agreements.
5. Your Rights Under Kenyan Law
Under the Kenya Data Protection Act, 2019, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we update or correct inaccurate information.
- Deletion: Request the deletion of your data, subject to legal and certification record-keeping requirements.
- Opt-Out: Unsubscribe from marketing communications at any time by replying “STOP” to our WhatsApp messages or clicking “Unsubscribe” in our emails.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
📍 Address: Westlands, Nairobi, Kenya
📧 Email: info@samatech.co.ke
📱 Phone/WhatsApp: +254 742 314 119
Last Updated: June 2024. Sama Tech Institute Kenya reserves the right to update this policy at any time.
Have Questions About Your Data?
Our team is here to help. Reach out to us directly for any privacy-related inquiries.
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